AIT - Refund Policy
Upon signing the Agreement, the Client authorizes the Company to make any deposits and withdrawals from the Bank Account on its behalf including, without prejudice to the generality of the above, withdrawals for the settlement of all transactions undertaken under the Agreement and all amounts which are payable by or on behalf of the Client to the Company or any other person.
The Company may, at its discretion, from time to time and without the Client's authorization, set-off any amounts held on behalf and/or to the credit of the Client against the Client's obligation to the Company or its Broker(s). Unless otherwise agreed in writing by the Company and the Client, this Agreement shall not give rise to rights or credit facilities.
Funding and Withdrawals of the Clients Account
The client may fund his Account by credit or debit card, wire transfers or SEPA transfers, e-wallets or other similar methods of money transfer acceptable by the Company or any of its affiliated companies from time to time in its absolute discretion. The Company do not guarantee that all the transfer methods are available to be used in the Client's country. Transfers to fund the Client's account can only be initiated by the Client either 1) through the trading platform or 2) through the assistance of a tele operator subject to the Client's consent.
The minimum initial deposit so as to start trading is described in the ‘Accounts’ section of the Company's Website. At our discretion we can allow the Client to start trading if the Client has transferred fewer funds than the minimal initial deposit. The Company reserve itself the right to refuse cash deposits and/or trading account access due to cash deposits.
Withdrawal of funds
The Client may request to withdraw funds deposited from his account as per the procedure described in the withdrawals section of the website and subject to the terms and conditions defined in the Agreement signed with the Client (such as the minimum time frame for trading the account or conditions relating to withdrawal of funds), and subject to delivering to Company the required documents. If the Clients withdrawal request is made to us without meeting all requirements, the Company reserves itself absolute discretion to execute this withdrawal request until all legal requirements are met. The Company does not charge any fees for transferring the funds to the Client, but any expenses incurred by the bank, credit card company, payment processor or e-wallet for transferring the funds shall be borne solely by the Client, please refer to the relevant section on our website. The maximum amount that can be transferred to the Client's initial deposit facility is equal to the initial deposit made; profits made can only be transferred to the Client's bank account.
The Client may withdraw funds deposited to his Account and/or profit gained through trading transactions from his Accounts only to the relevant account or card from which he had used to fund his Account (such account to be called “Originating Account/Card”. Transfers (withdrawals) of funds to accounts/cards other than the Originating Account/Card is allowed at the Company's absolute discretion and provided the Company is satisfied that there is a reasonable justification for transmitting the funds to a different account. The minimum withdrawal amount is 50 USD, unless otherwise stated.
The Client is fully responsible for the payments details given to the Company and the Company accepts no responsibility for the Client's funds, if the details provided by the Client are wrong. If a withdrawal request is made to a bank account, the details must be provided within 3 business days. If 3 business days have passed a new withdrawal request must be submitted.
The Company will effect withdrawals of Client funds only when the identity of the Client is verified by the valid Know-Your-Client and Anti-Money-Laundry documentation.
We shall make any payments due to you in such a manner as we deem appropriate in the circumstances and reserve ourselves the right to initiate legal proceeds against any Client submitting a chargeback. In case of a chargeback, we reserve our right to immediately close/cancel all positions and/or profits and bonus without any further warning and close the trading account.